Engraving & Customisation
J.C.Trophies provides an in-house, professional engraving service to personalise your products. All layouts on engraved products will be completed at the discretion of our highly experienced team. However, if you have a specific layout required, please ensure this is requested with your order. For your convenience, we have provided an 'additional information' box at checkout, where further instructions can be added.
Please be advised, engraving space is limited and the font will reduce the more text that is engraved. Logo's cannot be engraved on trophies, medals or belts, only plain text. If logo's are required, we recommend utilising our high quality custom, domed, printed logo's - (see custom printed logo section below). Laser engraving of logo's is available for glass products (please refer to each glass product for individual charges).
J.C.Trophies will not be held liable for engraving errors due to incorrect information and/or spellings supplied by the customer. Engraving text can be added to each product as you are making your on-line purchase. If for any reason an error is made with engraving text whilst placing your order on-line, please follow up immediately with an email quoting your order reference number and the amends required - email firstname.lastname@example.org. We will endeavour to make the amends before your order is processed, however this cannot be guaranteed.
In the unlikely event that a mistake is made by our team, we will replace the engraving at no extra cost.
On-line Purchases Only
Trophies & Cups - FREE for up to 15 characters. £1.00 for up to 50 characters*
Glass awards - FREE for up to 15 characters. £1.00 for up to 50 characters. Laser engraving of logo's is charged separately*
Medals - £1.00 up to 50 characters*
Championship Belts - £2.50 or £5.00* per belt (price varies based on belt purchased)
* we can engrave more text if required, however 50 characters is recommended for best fit. All prices exclude VAT.
Telephone or Email Orders
Due to the additional administrative costs in processing orders by phone or email, engraving is chargeable at £0.04p per letter, or a minimum of £1.00 per plate. Bulk order discounts are available on request. All prices exclude VAT.
CUSTOM PRINTED LOGOS
Custom printed logo's can be added to many of our products, please refer to the product menu on our home page to locate the custom trophies, medals & belts available in our range.
Our custom logo's are high quality, domed custom logo's, unless otherwise stated. For your convenience, we have added the facility to attach your logo file to the custom product as you make your purchase. Please ensure all files are provided as JPEG or PDF images with the highest resolution possible. Files provided at low resolution with poor quality will not print effectively as images may appear blurred in the final print.
If there are changes required to your logo, please ensure this instruction is added to the 'additional information' box which is provided at the end of check-out. Alternatively, you can email us your changes, quoting your order reference number to email@example.com. For artwork requiring changes, we will send an artwork proof for final approval, prior to printing. For artwork which does not require changes, proofs will not be provided as we will print directly from the file provided.
CUSTOM PRODUCTS PRODUCTION LEAD-TIME
A lead-time of 10 working days from receipt of artwork and payment, is required to create your custom order. If you require your custom products sooner, please contact us before placing your order to ensure we can meet your required delivery date.
CUSTOM PRINTED LOGO CHARGES
The cost for custom printed logo artwork set up is £35.00 + vat per order, this is regardless of the number of products you are customising, you will only be charged £35.00 + vat once per order. The artwork set up charge is added to your basket at checkout.
If you require multiple customisation, or will be ordering on a regular basis, please contact us on firstname.lastname@example.org, or call us on 0121 707 0606, so we can apply any relevant bulk order discounts.